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Help and FAQs: My Contacts (I Contact)


What does the I Contact feature do?

The I Contact feature is a one stop place for all your address book requirements.
In addition to adding people from I’m in TV whom you find interesting or could use later in a project, the I Contact feature also allows you to upload your existing contacts from other email services.

Once you upload your contacts list – either by CSV or by fetching it from one of the many email providers we support, we’ll point out to you from the imported list which of the people are already on I’m in TV.

The people in your contacts list – show up in your address book from your Compose page which allows you to message them (through the internal site messaging system) if they are already on I’m in TV or send them an email if they are not.

The I Contact page also allows you to see at one glance which of your contacts are currently free and which are busy. In addition, you can also choose to share your contact list with your other colleagues for a set period of time.


What do the icons represent?

How can I import my contacts from my email service?

To import your contacts from your email service:

  1. Make sure you are logged in and are on your I Contacts page.
    To go here, click on the “My Profile” tab on the top of the page and on the page that opens, click on the “I Contact” page on the left hand side of the page.

  2. Once this page opens up, scroll down to the bottom of the page and click the
    ”Add / Import Contacts” button.



  3. On the page that opens up, scroll down to the “Import from Other Email Addresses” section.



  4. Fill in all the requisite details along with your email password and hit the “Fetch Contacts” button.
    If you cannot see your email provider in the drop down list, we do not currently support it.

  5. Once you click on the “Fetch Contacts” button, we will fetch your contacts for you (if everything goes on fine and your username and password are correct) and display it in a link below.



You can choose the contacts you want to import and then click the “Import Contacts” button to import these contacts to your I Contact section.
How can I import my contacts from a CSV or an LDIF file?

CSV or ‘comma separated value’ and LDIF files are a common format in which most of the popular email clients export their address books. (Outlook, Outlook Express, Thunderbird)

To learn how to export these files from your email clients, please see the help section of the respective clients.

Once you have exported the CSV or LDIF file from your email client,

  1. Make sure you are logged in and are on your I Contacts page.
    To go here, click on the “My Profile” tab on the top of the page and on the page that opens, click on the “I Contact” page on the left hand side of the page.

  2. Once this page opens up, scroll down to the bottom of the page and click the
    ”Add / Import Contacts” button.



  3. On the page that opens up, scroll down to the “Import from Address Book” section.



  4. Click on the Browse button and select the file you want to upload.
    From the drop down list, select your email client.
    If you cannot find your email client in the drop down list, we do not currently support it. You can choose the “Other” options from the list – but then we do not guarantee the success of this operation.

  5. After this, click the “Upload” button.
    Considering that your file is a valid and non-corrupt CSV or LDIF file, the details of the file will be parsed and you will be shown a list of all the contacts available from the uploaded file below.



You can choose the contacts you want to import and then click the “Import Contacts” button to import these contacts to your I Contact section.
How can I share my contact list with someone else?

You can share your contact list only with other members of I’m in TV who are also your contacts.

To do this:
  1. Make sure you are logged in and are on your I Contacts page.
    To go here, click on the “My Profile” tab on the top of the page and on the page that opens, click on the “I Contact” page on the left hand side of the page.

  2. Once this page opens up, scroll down to the bottom of the page and click the
    "Share Contacts List" button.



  3. On the page that opens, click on the dropdown which says “Share my contacts with” and choose a contact to share your list with.

    The dropdown shows a list of your contacts on I’m in TV who you are not already sharing your list with.

    After selecting the contact, choose a date on which this share will expire and then click on the “Share my Contacts List” button.



When you do this, a message will be sent to the contact you have shared your list with – notifying them about this.
The contact can then login to their account and look at your contacts list.
How do I see the contacts list that someone has shared with me?

To see the contacts list of someone sharing it with you:

  1. Make sure you are logged in and are on your I Contacts page.
    To go here, click on the “My Profile” tab on the top of the page and on the page that opens, click on the “I Contact” page on the left hand side of the page.

  2. Once this page opens up, scroll down to the bottom of the page and click the
    ”Share Contacts List” button. This button will be yellow in colour to represent that someone is sharing their contacts list with you. (Generally the button will be blue in colour)



  3. On the page that opens, scroll down to the “People who are sharing their Contact Lists with you” section and click on the name of the person whose contacts list you want to see.



A new window will open up showing the contact list of the respective person from where you will be able to add the contacts to your own list.
Are the comments I add visible to everyone?

No. The comments that you add for your contacts are private and visible only to you.
They are not even shared with someone who views your contacts list or imports a particular contact from your list.

Will the person I share my contacts with be able to see my comments?

No. The comments are private and visible only to the person who added the comment.

How can I export my contacts list?

To export your contacts list:

  1. Make sure you are logged in and are on your I Contacts page.
    To go here, click on the “My Profile” tab on the top of the page and on the page that opens, click on the “I Contact” page on the left hand side of the page.

  2. Once this page opens up, scroll down to the bottom of the page and click the
    ”Export Contacts as a CSV File” button.



On clicking this button, your entire contacts list will be downloaded onto your computer as a CSV file.
How can I stop sharing my contacts list with someone?

Your contact list will cease to be shared with the person you are sharing with – once the expiry date occurs. However, incase you want to prematurely stop sharing a contact list with someone:

  1. Make sure you are logged in and are on your I Contacts page.
    To go here, click on the “My Profile” tab on the top of the page and on the page that opens, click on the “I Contact” page on the left hand side of the page.

  2. Once this page opens up, scroll down to the bottom of the page and click the
    ”Share Contacts List” button.



  3. On the page that opens, scroll down to the section which says “People you are currently sharing your Contacts List with”
     
  4. Once there, find the contact you want to stop sharing your list with and then click on the red button on the right hand side of the contact to immediately stop sharing your list with them.